NALRRG | NATIONAL HEALTHCARE SERVICES | NAVIGATOR GROUP PURCHASING | NEIL MEDICAL GROUP | NC PROJECT LIFESAVER
ON HOLD:32 | ON SIGN SENIOR CARE | ORKIN COMMERCIAL SERVICES
NATIONAL ASSISTED LIVING RISK RETENTION GROUP - (NALRRG)
Venture Captive Management, LLC
3740 DaVinci Court
Suite 120
Norcross, Georgia 30092
770-246-8535
(see the related member insurance website here)
Representatives: J. Sterling Shuttleworth, Shaheed Jagan, Michael Hartman
The National Assisted Living Risk Retention Group was created specifically for assisted living facilities as the result of pro-active participation of NCALTCF members. It is an alternative to the traditional insurance market. Since the year 2000, Insurance companies have increased standard premiums to a level that is unaffordable to the average facility. The NALRRG combines low limits; stream-lined, state of the art processing; pre- and post-incident risk management and aggressive claims management as a way to manage costs and keep coverage affordable.
To qualify, North Carolina applicants must be members of the NCALTCF; must become shareholders of the Risk Retention Group at a rate of $35 per bed, and must meet certain underwriting criteria. The RRG provides general and professional liability limits of $100,000 for an individual claim and $300,000 as an annual limit for all claims per facility. While these limits are lower than traditional insurance carriers promote, the RRG provides superior claims management and all claims are aggressively defended.
Most facilities choose to apply via a computerized application process that is quick and easy. Additional support is provided by the RRG’s agent, Ann Cranford at the Cranford Agency. From the very start of the process, no facility that wants coverage is left without access or support for this most important financial transaction.
The members of the NALRRG have been visionary in their approach to seeking solutions to their insurance dilemma. While the product is currently available in North Carolina, it is the Company’s plan to expand its scope to serving assisted living facilities in other states.
NATIONAL HEALTHCARE SERVICES, INC. 296 First Flite Lane
Manakin Sabot, VA 23103
Phone: (804) 754-7601
Representatives: Mike Team, Joni White, Amanda Tucker
Group purchasing company

NAVIGATOR GROUP PURCHASING
260 Gateway Drive, Suite 7B
Bel Air, MD 21014
Phone: (410) 420-8990
Representatives: David Campbell, Tim Stefan
Navigator Group Purchasing has experienced leadership in healthcare purchasing, delivering savings and cash flow improvements in areas such as dietary, nursing, office and property. Other services provided are Part B services and employee benefit programs.

NEIL MEDICAL GROUP
2545 Jetport Road
Kinston, NC 28504
Representatives: Mary Lou Bacchus, Rich Andrws, Tom D'Andrea
Through the Pharmacy Services Division and the Medical/Surgical Division, Neil Medical Group offers a complete package of services to meet the varied, dynamic, and growing needs of today's health care providers, including a full line of medical supplies, equipments, furniture, and fixtures. Experienced consultants regularly provide educational and informational in-service to the facility, staff, patients, and family members. They also work closely with the nursing staff to develop policies and procedures on all aspects of acquisition, disposition, handling, storage, and the administration of medications in the facility. Computerized inventory and order entry insures the quickest turn-around time on every order.

NORTH CAROLINA PROJECT LIFESAVER
4744 NC 66 Highway South
P.O. Box 2496
King, NC 27021
(336) 985-5036
Website: http://www.ncpltaskforce.org/
Representative: Chief Greg Pratt, Major Derek Ellis, Terri Zimmer
Our services include:
· Care Trak, a dependable electronic device used to track missing residents
· Training of facility staff on regulations, search guidelines, and CPR
· Provide services related to potential litigation or regulatory actions facilities may encounter
· Assist facility operators, as well as legal counsel, in preparing reports necessary for any litigation or regulatory actions
· Conduct “efficiency studies”
· Assist in the creation and implementation of effective disaster response guidelines in conjunction with the local agencies and resources
ON HOLD:32
2301 Stonehenge Drive, Suite 206
Raleigh, NC 27615
919-847-5432
Representatives: Mike Groom, Karen Papalia, Jenn Kraston
For nearly a decade ON HOLD:32 has been providing independent living, assisted living and full care communities with customized message and music on-hold recordings. In keeping with the quality standards promoted by NCALTCF, our on-hold recordings not only enhance your community’s image, but reassure your callers that they have made the right choice. On-hold marketing, along with subtle background music, can educate your callers about your community’s amenities, describe the apartment features of your community and instill confidence in your dedicated, supportive staff. While you may not give much thought to what happens when you put your callers on hold, your callers certainly do! Let ONHOLD:32 create an unforgettable on-hold recording for your community!
800 Tiffany Blvd., Suite 101
Rocky Mount, NC 27804
Representative: Abby Morrow, Libby Briggs
We currently perform on-site services for the following healthcare disciplines:
- Optometry
- Podiatry / Footcare
- Continence Care
OnSight administrative support personnel will work with your team to schedule future clinic dates. We will coordinate the best time, giving proper consideration to your schedule, the practitioner's calendar and our technician's availability. Once on-site for the scheduled clinic, we will commit to being a minimal intrusion to your daily routine.
Upon completion of the clinic, we will file all third party insurance claims (including Medicare/Medicaid) and coordinate with the patient's general physicians or other specialists to ensure total continuity of care.
ORKIN COMMERCIAL SERVICES3700 N. Patterson Avenue
Winston-Salem, NC 27105
Phone: (336) 661-1083
Representatives: Tom Cox, Joe Jimenez
North America’s largest provider of pest management. Specialized service for health care environments.